
Mix & Match | Slimwallet Vegetable Tanned
Maintenance and repair services
We offer a free wallet warranty period of three to five years from the date of purchase for customers in-store, online, and at authorized retailers. If necessary, please bring your electronic or physical receipt to our store for repairs, which take as little as a few minutes, depending on the situation. For all other customers or those whose warranty period has expired, a HK$150 repair fee will be charged.
All items are non-refundable. If you require an exchange, please bring the item and receipt to our store within seven days of receipt. Please ensure the item is new and unused. In the event of any dispute, our decision is final. Please note that items with engraved text or designs are not exchangeable. If you have any questions, please contact us.
Delivery Service
Free shipping for orders over $300 in Hong Kong and Macau. For orders under $300, the shipping fee is $30.
Shipping to mainland China costs $50, typically delivered via SF Express. Please note that customs duties may apply, with the specific rate varying depending on the product. If applicable, the recipient is responsible for any applicable duties. Customs may conduct random inspections of parcels; if selected, the recipient will be required to provide proof of purchase and other documentation.
All orders will be shipped within three business days.